Richmond ENCORE® Heat Pump Water Heaters
Save Today. Save Tomorrow.
With the Richmond ENCORE® Heat Pump Water Heater family, you can save right away—in the form of available tax credits and utility rebates—then continue saving month after month with lower utility bills. Plus, heat pump models draw heat energy from the air and produce zero emissions, so they also help save the planet.
PLANET FRIENDLY EFFICIENCY
Up to 5X the efficiency of a standard water heater— producing fewer greenhouse gases1
PEACE-OF-MIND PROTECTION
Premium models include exclusive water leak detection and auto water shut-off valve to guard against damage2
POWERED BY ECONET®
Control, monitor and schedule your water heater right from your mobile device3
SIMPLE INSTALLATION
We designed Richmond ENCORE Hybrid Electric and Plug-in Heat Pump Water Heaters to be just as easy to install as a standard water heater
SAVINGS, AND MORE,
ARE IN THE AIR
The Richmond ENCORE Hybrid Electric Heat Pump Water Heater draws heat from the air around it to deliver unmatched savings. Plus, it can also work like a standard electric water heater if the air is too cold. Get yours today to enjoy years of energy savings and worry-free hot water with smart features like these.
-
Enhanced Installation Flexibility
Universal side and New! top water connections and a New! duct-ready design make it easy for plumbers to install—ultimately saving you money
-
Save Money & Energy
Save up to $576 per year in energy costs—that’s almost $5,760 over 10 years*
-
Heat Pump Technology
The Richmond ENCORE Hybrid pulls heat energy from the air around it to heat your water, making it the most efficient water heater on the market4 with up to a 4.07 UEF
-
Carbon Footprint Reduction
The Richmond ENCORE Hybrid Electric uses 75% less energy5 than a standard electric water heater to help minimize your impact on the environment—that’s up to 4X the efficiency of a standard electric water heater
-
Quiet Operation
The Richmond ENCORE Hybrid Electric features sound levels at 45 dBA—making it easy to relax while enjoying your hot water6
-
Energy-Saving & Time-of-use Scheduling
Save money and energy by programming your water heater to match your needs throughout the day—and take advantage of lower time-of-use energy rates
-
Set Vacation / Away Mode
Reduces the temperature set point to save energy while hot water is not needed
-
Demand Response Ready
Easily connect to utility energy savings programs with the built-in EcoPort™ (CTA-2045 port) or with built-in Wi-Fi through the EcoNet® app
-
LeakGuard™ Auto Water Shut-off Valve (Optional)
Protect your home from water damage with this all-inclusive leak detection and prevention system that limits leaks to no more than 20 oz. of water7
-
Built-in Wi-Fi Powered by EcoNet®3
Control and monitor your water heater or enroll in available energy savings programs in your area—all from your smartphone and the free EcoNet app
-
Energy Use Tracking
View weekly, monthly and yearly energy usage reports from your phone to help you better manage energy consumption
-
Operation Modes
Choose from five operation modes to adjust to your lifestyle all from the EcoNet app: Energy Saving, Heat Pump, Electric-only, High Demand, Vacation / Away
-
Advanced Diagnostics
Plumbers can view detailed alerts and alarm codes while at the water heater
Did You Know?
Richmond ENCORE Series Hybrid Electric HPWH uses less energy to operate than a classic 100-watt incandescent light bulb9
SWITCHING FROM
GAS IS A SNAP
The Richmond ENCORE® Plug-in Heat Pump Water Heater makes it easy to replace a gas water heater thanks to the simple 120 volt plug-in design. Plus, it draws heat energy from the air around it to save you money and protect the environment—without compromising comfort.
-
Simple Gas Tank Replacement
Standard footprint with 120V, 15 Amp dedicated-circuit plug-in design that requires little to no electrical work
-
Save Money & Energy
Save up to 55% per year in energy costs*
-
Heat Pump Technology
The Richmond ENCORE Plug-in pulls heat energy from the air around it to heat your water, delivering up to 5X the efficiency of a gas water heater
-
Fast Recovery4
The industry’s largest compressor enables the Richmond ENCORE Plug-in to quickly recover when hot water is used
-
Energy-saving & Time-of-use Scheduling
Save money and energy by programming your water heater to match your needs throughout the day—and take advantage of lower time-of-use energy rates
-
Set Vacation / Away Mode
Reduce water heating costs while you’re away for a week or just the day—it’s easy to set from your phone even if you’ve already left home
-
Built-in Wi-Fi Powered by EcoNet®3
Control and monitor your water heater or enroll in available energy savings programs in your area—all from your smartphone and the free EcoNet app
-
Carbon Footprint Reduction
The reduced energy usage over ten years is the equivalent to taking 1.4 passenger vehicles off the road for a year8
-
Energy Use Tracking
View weekly, monthly and yearly energy usage reports from your phone to help you better manage energy consumption
-
Advanced Diagnostics
Plumbers can view detailed alerts and alarm codes while at the water heater
EASY GAS REPLACEMENT WITH NO ELECTRICAL WORK
Richmond ENCORE® Plug-in Heat Pump Water Heaters with HydroBoost make it easy to replace a gas water heater thanks to the simple plug-in design. With up to 5X the efficiency of a standard gas water heater and scheduling, the plug-in heat pump offsets energy costs for a quick return on your investment.
-
Simple Gas Tank Replacement
Standard footprint with 120V, 15 Amp shared-circuit plug-in design that requires little to no electrical work
-
Save Money & Energy
Save up to 60% per year in energy costs*
-
Heat Pump Technology
The Richmond ENCORE Plug-in Heat Pump with HydroBoost pulls heat energy from the air around it to heat your water, delivering up to 5X the efficiency of a gas water heater
-
Get More Hot Water With Hydroboost
Built-in HydroBoost mixing valve extends the tank’s hot water, maximizing output
-
Energy-saving & Time-of-use Scheduling
Save money and energy by programming your water heater to match your needs throughout the day—and take advantage of lower time-of-use energy rates
-
Set Vacation / Away Mode
Save energy on water heating costs while you’re away for a week or just for the day—it’s easy to set from your phone even if you’ve already left home
-
Demand Response Ready
Easily connect to utility energy savings programs with the built-in EcoPort™ (CTA-2045 port) or with built-in Wi-Fi through the EcoNet® app
-
LeakGuard™ AUTO WATER Shut-off VALVE
Protect your home from water damage with this all-inclusive leak detection and prevention system that limits leaks to no more than 20 oz. of water7
-
Built-in Wi-Fi Powered by EcoNet®3
Control and monitor your water heater or enroll in available energy savings programs in your area—all from your smartphone and the free EcoNet app
-
Carbon Footprint Reduction
The reduced energy usage over ten years is the equivalent to taking 1.4 passenger vehicles off the road for a year8
-
Energy Use Tracking
View weekly, monthly and yearly energy usage reports from your phone to help you better manage energy consumption
-
Advanced Diagnostics
Plumbers can view detailed alerts and alarm codes while at the water heater
Upgrading is Easy
Making the switch to heat pump technology is simple. Side clearance requirement is minimal for the Richmond ENCORE Plug-in model and zero for Richmond ENCORE Plug-in with HydroBoost and Richmond ENCORE Hybrid models—making them a smart replacement option even in tight spaces, like a closet.
Knowledge is Power
The Richmond ENCORE Hybrid Electric, powered by EcoNet® technology, includes built-in Wi-Fi so homeowners can avoid cold showers, detect leaks and more. Just download the EcoNet app3 and connect.
EcoNet Home Screen
Check and adjust temperature, set schedule, change operating mode and view energy usage
Hot Water Availability Indicator
Avoid cold showers by checking if there is enough hot water
Element Health Indicator
Identify which element needs to be replaced for easier service call scheduling
Energy Use Tracking
View weekly, monthly and yearly energy usage reports
Mobile Alerts
Learn immediately about any service needs or unexpected leaks
Water Temperature Control
Adjust water set temperature to balance hot water needs via the EcoNet App
Setting Away and Home
Save energy on water heating costs while away and return home to a tank full of perfectly hot water
Contractor Information
Helps you easily connect with your plumber for faster service calls
Video Gallery
Richmond ENCORE® Hybrid Electric Heat Pump Water Heater
120 Volt Richmond ENCORE® Plug-in Heat Pump Water Heater (Dedicated Circuit)
120 Volt Richmond ENCORE® Plug-in Heat Pump Water Heater w/ Hydroboost & LeakGuard™ (Shared Circuit)