Save today.Save tomorrow.
The next-generation Richmond ENCORE® Hybrid Electric Heat Pump Water Heater delivers savings when you buy—in the form of a federal tax credit of up to $2,0001 and local utility rebates—and up to $576 per year in energy cost savings2. Because Richmond ENCORE Hybrid models draw heat energy from the air and produce zero on-site emissions, they are helping save the planet.
EARTH FRIENDLY EFFICIENCY
4X the efficiency of a standard electric tank—produces fewer greenhouse gases3
WORRY-FREE PROTECTION
Exclusive water leak detection and auto water shut-off valve guards against damage and offers peace of mind4
POWERED BY ECONET®
Control, monitor and schedule your water heater right from your mobile device5
SIMPLE INSTALLATION
We designed the Richmond ENCORE Hybrid Electric to be just as easy to install as a standard electric water heater
FOUR HYBRID SIZES TO FIT YOUR FAMILY’S HOT WATER NEEDS
FEATURES & BENEFITS
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Enhanced Installation Flexibility
Universal side and New! top water connections and a New! duct-ready design make it easy for plumbers to install—ultimately saving you money
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Save Money & Energy
Save up to $576 per year in energy costs—that’s almost $5,760 over 10 years2
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Heat Pump Technology
The Richmond ENCORE Hybrid pulls heat energy from the air around it to heat your water, making it the most efficient water heater on the market6 with up to a 4.07 UEF
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Carbon Footprint Reduction
The Richmond ENCORE Hybrid Electric uses 75% less energy7 than a standard electric water heater to help minimize your impact on the environment—that’s up to 4X the efficiency of a standard electric water heater
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Quiet Operation
The Richmond ENCORE Hybrid Electric features sound levels at 45 dBA—making it easy to relax while enjoying your hot water8
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Energy-Saving & Time-of-use Scheduling
Save money and energy by programming your water heater to match your needs throughout the day—and take advantage of lower time-of-use energy rates
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Set Vacation / Away Mode
Reduces the temperature set point to save energy while hot water is not needed
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Demand Response Ready
Easily connect to utility energy savings programs with the built-in EcoPort™ (CTA-2045 port) or with built-in Wi-Fi through the EcoNet® app
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LeakGuard™ Auto Water Shut-off Valve (Optional)
Protect your home from water damage with this all-inclusive leak detection and prevention system that limits leaks to no more than 20 oz. of water9
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Built-in Wi-Fi Powered by EcoNet®5
Control and monitor your water heater or enroll in available energy savings programs in your area—all from your smartphone and the free EcoNet app
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Energy Use Tracking
View weekly, monthly and yearly energy usage reports from your phone to help you better manage energy consumption
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Operation models
Choose from five operation modes to adjust to your lifestyle all from the EcoNet app: Energy Saving, Heat Pump, Electric-only, High Demand, Vacation / Away
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Advanced Diagnostics
Plumbers can view detailed alerts and alarm codes while at the water heater and via the Richmond Contractor App to expedite service10
Did You Know?
Richmond ENCORE Series Hybrid Electric HPWH uses less energy to operate than a classic 100-watt incandescent light bulb11
Upgrading is Easy
Making the switch to hybrid electric heat pump technology is simple. All Richmond ENCORE Series Hybrid Heat Pump Water Heaters have zero side clearance requirement, making them a smart replacement option—even in tight spaces, like a closet.
Knowledge is Power
The Richmond ENCORE Hybrid Electric, powered by EcoNet® technology, includes built-in Wi-Fi so homeowners can avoid cold showers, detect leaks and more. Just download the EcoNet app5 and connect.
EcoNet Home Screen
Check and adjust temperature, set schedule, change operating mode and view energy usage
Hot Water Availability Indicator
Avoid cold showers by checking if there is enough hot water
Element Health Indicator
Identify which element needs to be replaced for easier service call scheduling
Energy Use Tracking
View weekly, monthly and yearly energy usage reports
Mobile Alerts
Learn immediately about any service needs or unexpected leaks
Water Temperature Control
Adjust water set temperature to balance hot water needs via the EcoNet App
Setting Away and Home
Save energy on water heating costs while away and return home to a tank full of perfectly hot water
Contractor Information
Helps you easily connect with your plumber for faster service calls
More Information
1Federal tax credit applies to 40-, 50-, 65- and 80-gallon models; Additional savings applies to 40- and 50-gallon models only; Information on tax credits accurate at time of publishing; Consult your tax advisor for details on eligibility requirements for any available tax credits. 2Based on estimated annual operating cost savings of the 40-, 50-, 65- and 80-gallon models. 3Based on comparison of 40- and 50-gallon Richmond Hybrid Electric Heat Pump water heaters and standard gas ULN water heaters of like capacity. Efficiency varies by gallon capacity and based on comparison of 40-, 50-, 65- and 80-gallon Richmond Hybrid Electric Heat Pump water heaters and standard gas ULN water heaters of like capacity. Efficiency varies by gallon capacity. 4Applies to Premium models only. Rheem leak-sensing data; testing under a vacuum lock using 50-gallon tank, no expansion tank, average tank pressure of 40 PSI, assuming no additional faucets are opened. 5Wi-Fi broadband connection and EcoNet App required; notifications are dependent on external factors beyond our control; EcoNet is a registered trademark of Rheem Manufacturing company. 6Based on review of water heaters available in the US Market as of January 2024. 7Based on reduction in energy use of Richmond Hybrid Electric Heat Pump water heater models with a 4.07 UEF compared to a standard residential electric 50-gallon tank type model with a .93 UEF. 8Operation at 45 dBA measured at 6.28 feet using third-party certified testing procedures. 9Applies to Hybrid with LeakGuard models only; Rheem leak-sensing data; testing under a vacuum lock using 50-gallon tank, no expansion tank, average tank pressure of 40 PSI, assuming no additional faucets are opened. 10Wi-Fi broadband connection and Richmond Contractor App required; connection between water heater and app dependent on external factors beyond our control. 11Based on comparison of the annual operating cost of a 40- and 50-gallon Richmond Hybrid model which assumes the unit is on constantly throughout the year against the energy needed to power a single 100-watt incandescent light bulb constantly for one year.